Tsuburaya Productions Co., Ltd. (the “Company” or “we”) is engaged in the production and sale of visual images, modeling, and music, the planning and operation of events and stores, and the licensing business, utilizing the know-how cultivated through the production of visual works.
We fully recognizes the Company’s position of receiving important personal information from our customers and users (“Customers” or “you”), and will comply with the laws and regulations, as well as with guidelines and other norms prescribed by the national government, pertaining to the handling of personal information.

Accordingly, we will formulate and properly operate our personal information protection management system that is in compliance with the Japanese Industrial Standard “Personal Information Protection Management Systems - Requirements” (JIS Q 15001).

Processing of personal information obtained from Customers located outside Japan by us is governed by our “Privacy Policy for International Customers” attached herein as Appendix.

Established: July 18, 2018
Revised: March 8, 2024
Tsuburaya Productions Co., Ltd.
Masayuki Nagatake, President and COO

A. Handling of Personal Information

(1) Acquisition of Personal Information
Your name, address, postal code, gender, date of birth, telephone number, e-mail address, credit card information, usage history, inquiry details, and your other personal information which may be necessary in carrying out the Company’s business in a smooth and proper manner.

(2) Purposes of Use of Personal Information Acquired from Customers
a) Scope of Purposes of Use

• To process customers’ purchases of or requests for products and services;
• To communicate with customers about orders, purchases, returns, services, accounts, programs, contests, sweepstakes, and etc.;
• To respond to customer service inquiries and requests for information;
• To send personalized promotions and special offers to customers;
• To inform customers about our brands, products, services, events, or other promotional purposes;
• To maintain, improve, and analyze our websites, mobile applications, ads, and the products and services we offer;
• To maintain appropriate records for internal administrative purposes;
• To provide important product safety information and notice of product recalls;
• To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested;
• To allow us to better service you in responding to your customer service requests;
• To administer a contest, promotion, survey or other site feature.

b) Use for Purposes Other than Those Specified Above
If it becomes necessary to use your personal information for any purpose other than those specified above, we will obtain your consent to such use, except where otherwise permitted by any law or regulation.

(3) Outsourcing Personal Information Handling
We may entrust part of our business to an outside service provider to the extent necessary to achieve the aforementioned purposes of use. In such case, we will select an outside service provider that has a secure management system for information including personal information, and will set forth necessary matters in the relevant service agreement, such as those concerning the management of personal information, keeping personal information confidential, and preventing personal information leakages, and will supervise and guide the outside service provider to ensure the appropriate management of personal information.

(4) Joint Use of Personal Information
The personal information we acquire from Customers will be jointly used within the following scope:

a) Items of Personal Information to be Jointly Used
Your name, address, postal code, gender, date of birth, telephone number, e-mail address, inquiry details, credit card information, usage history, and your other personal information which may be necessary in carrying out the Company’s business in a smooth and proper manner.

b) Scope of Those We Jointly Use Personal Information With
Companies belonging to the Tsuburaya Fields Holdings Group;
For further details of the Tsuburaya Fields Holdings Group, please see here.

c) Purposes of Use by Those We Jointly Use Personal Information With
Within the scope of the purposes stated in (2)a) above.

d) Name and Address of Individual or Entity Responsible for Management of Personal Information Above, and Name of Representative
TSUBURAYA FIELDS HOLDINGS INC.
(For further details about such company, please see its “Company Information”)

16-17 Nampeidai-cho, Shibuya-ku, Tokyo 150-0036, Japan Hidetoshi Yamamoto, President

(5) Provision of Personal Information to Third Parties
We will not provide any personal information to third parties, except where we have justifiable grounds to do so, such as pursuant to the laws or regulations, or otherwise in any of the following circumstances:
- When we have your prior consent to such provision;
- When disclosure is made to our business partners in joint services therewith;
- When disclosure is made to third parties (service entrustees, etc.) on whom we have imposed personal information management obligations equivalent to those set forth in this Privacy Policy, with the aim of achieving the aforementioned purposes of use;
- When disclosure is made in the form of “statistical data” that cannot identify any individual (i.e., data obtained by extracting common element items from information of multiple individuals and aggregating the extracted items by the same categories);
- When disclosure is made in the form of “anonymized personal information” that cannot identify any individual (i.e., information obtained by processing personal information in a manner so as to make the specific individual unidentifiable and to also render the original personal information unrestorable);
- When disclosure is required by the laws or regulations;
- When disclosure is required by any court, public prosecutors’ office, police organization, bar association, consumer affairs center, or other body with equivalent authority; or
- When disclosure is necessary for the protection of any person’s life, limb, or property, and is urgently needed.

B. Management of Personal Information

The Company will have a personal information manager vested with the authority to manage personal information, and will strictly manage personal information to prevent any leakage, tampering, loss, etc. thereof. In addition, the Company will take lawful and reasonable safety measures and thereby strive to protect personal information.

C. Voluntary Provision of Personal Information

You are providing your personal information to us on a voluntary basis. However, if you choose not to provide your personal information, this may cause hinderance to our processing necessary for achieving the aforementioned purposes of use.

D. Requests for Disclosure, etc. of Personal Data Retained by the Company

With regard to your personal information which we retain, we are able to accept your requests for: notification of the relevant purposes of use; disclosure, correction, addition to or deletion of the contents thereof; suspension of use; erasure; and suspension of provision to third parties. If you wish to consult with us regarding any of the foregoing procedures, please contact our consultation desk specified in “G. Consultation Desk for Requesting Disclosure, etc. of or Making Complaints about the Handling of Personal Information” below. However, please be advised in advance that we may not be able to make such disclosure, etc. due to any provision of applicable laws or regulations, etc.

E. Continuous Improvement

We will continue to improve our personal information protection management system.

F. Changes to Privacy Policy

We may change all or any part of this Privacy Policy without prior notice, as a result of changes to any law or regulation, changes to our operating policies, or other circumstances. Customers are therefore requested to refer to the latest version of this Privacy Policy. Any particularly important changes to this Privacy Policy will be announced on our website.

G. Consultation Desk for Requesting Disclosure, etc. of or Making Complaints about the Handling of Personal Information

If you wish to make any complaints or consultations concerning the Company’s handling of personal information, please make contact as set forth below:

Contact Information:
16-17 Nampeidai-cho, Shibuya-ku, Tokyo 150-0036, Japan
[Personal Information Customer Consultation Desk, Tsuburaya Productions Co., Ltd.]
E-mail: [privacy-policy-gr@tsuburaya-prod.co.jp]

Appendix

Privacy Policy for International Customers

Tsuburaya Productions Co., Ltd. hereinafter referred to as the “Company”, “we”, “our”, “us”) collects, uses, and discloses personal information of our customers and users (hereinafter referred to as the “Customers”, “you”, “your”). We are processing Customer’s personal information (“Personal Information”) both inside and outside of Japan. In order to protect Personal Information in countries outside of Japan, we have established this International Privacy Policy (“Policy”). This Policy applies to any and all of our processing of Personal Information outside Japan. If you are a resident of the state of California, United States, “Supplementary provisions regarding the handling of personal information of California residents” shall also apply to processing of your Personal Information.

Processing of Personal Information obtained from Customers located in Japan by us is governed by our Privacy Policy for Customers in Japan.

In the processing of Personal Information, we will comply with this Policy, the laws and regulations applicable to our processing of Personal Information (“Applicable Laws”).

1. Processing of Personal Information

(1) Acquisition of Personal Information

We acquire Personal Information by legal and ethical methods, and at the same time, devotes its utmost attention to making sure it is used for purposes that are clearly specified in advance. When we ask Customers to provide their Personal Information, we will inform the purposes of acquisition and the details of use of such Personal Information in advance. Processing of Personal Information will be conducted within the scope of our legitimate business purposes and only processed to the extent necessary to achieve the purposes set forth in “(2) Purposes of Processing” below.

Personal Information we collect from the Customers includes, but is not limited to, the following information.
Name, gender, birth date, e-mail address, address, postal code, telephone number, inquiry details, and any other information Customers provide us.

Some of the Personal Information is necessary for us to enter into a contract with Customers or companies to which Customers belong. In case Customers could not provide us certain information when requested, we may not be able to provide them our full support with respect to our services.

(2) Purposes of Processing

Personal Information provided to us will be used within the scope of our legitimate business purposes and to the extent necessary to achieve those purposes set out below.

• To process customers’ purchases of or requests for products and services;
• To communicate with customers about orders, purchases, returns, services, accounts, programs, contests, sweepstakes, and etc.;
• To respond to customer service inquiries and requests for information;
• To send personalized promotions and special offers to customers;
• To inform customers about our brands, products, services, events, or other promotional purposes;
• To maintain, improve, and analyze our websites, mobile applications, ads, and the products and services we offer;
• To maintain appropriate records for internal administrative purposes;
• To provide important product safety information and notice of product recalls;
• To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested;
• To allow us to better service you in responding to your customer service requests;
• To administer a contest, promotion, survey or other site feature.

(3) Procedures for Disclosure, Correction, etc. of Personal Information

If Customers wish to request disclosure, correction, addition, deletion, suspension of use, suspension of provision to a third party, objection, or data portability, etc., of Personal Information as permitted under the Applicable Laws, please contact us using the contact channel as shown in “5. Contact Us” below. The Company will usually respond to such request regarding Personal Information within a reasonable period of time, once when we can confirm that the request is made by the data subjects of the Personal Information and the data subjects are eligible to exercise the right under the Applicable Laws.
Customers may also request to withdraw their consent for the Company to collect, use or disclose their Personal Information for any purposes, without affecting the lawfulness of processing based on your consent before withdrawal thereof, by contacting us in the manner set forth in “5. Contact Us” below. In some cases, withdrawing consent may hinder the Company’s ability to facilitate, process, administer, provide, or maintain services to the requester.

(4) Filing a Complaint

Customers may have the right to complain to their local data protection authority, or to a court of law under the Applicable Laws, if their data protection rights are violated. They may be entitled to claim compensation for damages or distress incurred or suffered in consequence of unlawful processing of their Personal Information.

2. Security Measures and Retention Period

(1) Security Measures

We have established a management system and implemented appropriate security measures to protect Personal Information from unauthorized access, loss, destruction, falsification, leakage, etc., and to ensure the accuracy and safety of Personal Information. In addition to restricting the entry of unauthorized persons into the office where we process Personal Information and conducting educational activities for all directors, employees, and other staff involved in the protection of Personal Information, we will appoint a person responsible for the management of Personal Information and strive to manage personal data appropriately. For details of the security measures taken by the Company, please contact from “4. Contact Us” below.

(2) Retention Period

The Company will retain Personal Information for those periods necessary to fulfil the purposes to process unless a longer retention period is required or permitted under the Applicable Laws. If the Company no longer needs Personal Information to fulfill such purpose, the Company will delete or anonymize the Personal Information from our databases in accordance with the Applicable Laws.

3. Changes to the Privacy Policy

As part of the Company’s efforts to ensure that we properly manage, protect, and process Personal Information, we will be reviewing this Policy, procedures, and processes in using Personal Information from time to time.

Company reserves the right to amend and update the terms of this Policy at our absolute discretion. Customers are encouraged to visit this Policy from time to time to ensure that they are well informed of the Company’s latest policies in relation to the protection of the Personal Information.

4. Contact Us

Inquiries regarding our processing of Personal Information are welcomed at the following contact channel.
Tsuburaya Productions Co., Ltd.
16−17 Nampeidai-cho, Shibuya-ku, Tokyo 150-0036 JAPAN
Email：[privacy-policy-gr@tsuburaya-prod.co.jp]

Supplementary provisions regarding the handling of personal information of California residents

Information that identifies customers (hereinafter, “Customers”) or households residing in the state of California, United States, as well as information that relates to them, describes them, can reasonably be associated with them, or can reasonably be linked directly or indirectly to them (hereinafter, “Personal Information”) shall be handled according to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (hereinafter, “CCPA”) and be subject to the aforementioned privacy policy and these supplementary provisions. If provisions differ between these supplementary provisions and the aforementioned privacy policy, these supplementary provisions shall prevail.

These supplementary provisions provide information about how the Personal Information held by our company are processed.

1. Personal Information that were collected

The categories of Personal Information we have collected in the past 12 months as follows. We obtained these when Customers register or make changes on our website, etc.

2. Purpose of collecting and handling of Personal Information

We may use the Personal Information for one or more of the following business purposes:

• To process customers’ purchases of or requests for products and services;
• To communicate with customers about orders, purchases, returns, services, accounts, programs, contests, sweepstakes, and etc.;
• To respond to customer service inquiries and requests for information;
• To send personalized promotions and special offers to customers;
• To inform customers about our brands, products, services, events, or other promotional purposes;
• To maintain, improve, and analyze our websites, mobile applications, ads, and the products and services we offer;
• To maintain appropriate records for internal administrative purposes;
• To provide important product safety information and notice of product recalls;
• To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested;
• To allow us to better service you in responding to your customer service requests;
• To administer a contest, promotion, survey or other site feature.

3. The length of time Personal Information is retained

We keep Customers’ Personal Information for reasonably necessary period for achieving the purpose for which the Personal Information was collected. Such period shall be determined by (i) the length of time we have an ongoing relationship with Customers, (ii) whether there is any legal obligation to which we are subject and (iii) the purpose for which we collect Customers’ Personal Information.

4. Disclosure of Personal Information

We disclose Customers identifiers including attribute information among the Personal Information collected in the past 12 months to our group companies to fulfill the business purposes outlined in these supplementary provisions.
We also disclose Customers’ Personal Information to service providers or contractors only within the scope necessary for fulfilling the outsourced business. In such case, we carefully select the service providers and contractors, conclude necessary data processing agreement with them, and periodically monitor how they handle Personal Information.

5. Sharing and Sale of Personal Information

We have not shared or sold any Personal Information in the past 12 months and will not do so in the future.

6. Customers' Rights

Under the CCPA provisions, Customers have the following rights regarding their Personal Information that we collect. The following parts of this Section describe Customer’s rights and explain how to exercise those rights under the CCPA.

(1) The right to request disclosure of specific information

Customers have the right to request disclosure of the following information regarding Personal Information that we have collected. We shall disclose the following information to Customers after confirming that the received requests have been made by the Customers themselves.

• Categories of Personal Information that we have collected
• Categories of sources from which Personal Information is collected
• Business or commercial purposes for which Personal Information is collected, shared or sold
• Categories of third parties to whom we disclose Personal Information
• Specific pieces of Personal Information collected from Customers
• Categories of sold or shared Personal Information categorized by categories of third parties to whom the Personal Information were sold or shared
• Categories of Personal Information disclosed for business purpose

(2) The right to request deletion of Personal Information

Customers have the right to request the deletion of Personal Information collected from Customers and retained by us, except when it needs to be retained to fulfill agreements with Customers or for compliance with legal obligations or for certain other purposes as required by the CCPA. We shall delete the Personal Information from our records and instruct the same to our service providers or contractors after confirming that the received requests have been made by the Customers themselves.

(3) The right to request correction of Personal Information

Customers have the right to request the correction of inaccurate Personal Information collected from Customers and retained by us, taking into account the nature of Personal Information and the purposes of the processing of Personal Information. We will correct the inaccurate Personal Information and instruct the same to our service providers or contractors after confirming that the received requests have been made by the Customers themselves. We may deny the received requests if we determine that the Personal Information the Customers claim to be inaccurate is more likely than not accurate based on the totality of the circumstances.

(4) The right not to be discriminated against

We do not discriminate against Customers nor conduct any of the following as a result of Customers exercising their rights based on CCPA.

• Refuse to provide services and products to Customers
• Impose different prices for the services and products provided to Customers (including the application of discounts, rebates or other benefits or the imposition of penalties)
• Provide services and products of different levels or quality to Customers
• Suggest the provision of services and products at different prices, charges, levels, or quality to Customers
• Retaliate against an employee, applicant for employment, or independent contractor

To exercise the aforementioned rights to request disclosure, deletion or correction, please contact us at the following address.
Contact information: [Tsuburaya Productions Co., Ltd.]
E-mail: [privacy-policy-gr@tsuburaya-prod.co.jp]

Customers may make requests pertaining to their Personal Information through an agent by authorizing someone registered with the California Secretary of State to act on their behalf, or a person who has power of attorney or is acting as a conservator for the Customer, and providing us with a document certifying this. Customers who are a minor can also make the request through their guardians as their agent.

The following requirements must be met for us to determine that requests have been legitimately made by the Customers themselves.

• The requester shall provide sufficient information so that we can reasonably verify that the requester is the Customer from whom the Personal Information was collected or an agent authorized by the Customer
• The requester shall explain the necessary details of the Customer’s request in a way that we can appropriately understand, evaluate, and respond to the request